Shipping & Returns

Shipping costs

Shipping to the Netherlands costs €2. Shipping worldwide costs €4,95.

Shipping time

Shipping to the Netherlands takes 1-2 business days.

Shipping to the USA & Canada takes 3-6 business days.

Shipping to Europe takes 2-4 business days.

Shipping worldwide takes 3-12 business days. 

Return policy

Of course we hope you are happy with your purchase, but we allow you to change your mind within 14 days after you have received your order. Returns are only accepted in the original packaging, without any damage or traces of usage. Please bear in mind that returning an order is for your own account, and contributes to unnecessary C02 emissions. Always think before you buy!

If you want to exchange one product for another, contact us at info@guiltfreecactus.com , let us know which product you want in return, and we will make it happen.

Returns can be sent to the following address:

Street: Wijnkoopsbaai 6

Zip code: 2904BP

City: Capelle aan den Ijssel

Country: the Netherlands

 

We will transfer your money within 7 business days, from the day we have received the order in good condition. If you want to exchange a product, you will receive it within * days (check the shipping time for your country).